Shipping & Cancellation
Thank you for choosing SSD TEXTILES SERVICES We value your satisfaction and strive to provide you with the best experience possible. To ensure transparency and clarity, we have outlined our shipping and cancellation policies below.
Shipping Policy:
- Order Processing: Upon receiving your order, our dedicated team will process it promptly. Please allow 1-2 business days for order verification, packaging, and preparation for shipment.
- Shipping Methods: We offer various shipping options to cater to your needs. During the checkout process, you will be able to select your preferred shipping method, which may include standard, expedited, or express delivery.
- Delivery Timeframe: The estimated delivery time will depend on your location and the shipping method chosen. We strive to deliver your order within the specified timeframe, but please note that unforeseen circumstances or carrier delays may occasionally occur.
- Shipment Tracking: Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment online and stay updated on its estimated arrival.
Cancellation Policy:
- Cancellation Requests: If you need to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but please note that cancellations can only be processed before the order has been shipped.
- Shipped Orders: If your order has already been shipped, we apologize for the inconvenience, but we are unable to cancel it. In such cases, you can initiate a return or refer to our return policy for further assistance.
- Refunds: Upon successful order cancellation, we will initiate a refund to the original payment method used during the purchase. Please allow a few business days for the refund to be processed and reflected in your account, as processing times may vary depending on your financial institution.
Please note:
- We ship to the address provided during the checkout process. Ensure that the information is accurate to avoid any delivery issues.
- Additional shipping fees may apply for certain destinations or oversized items. These charges will be clearly communicated during the checkout process.
- International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and may vary depending on your country’s regulations.
For any questions or concerns regarding our shipping and cancellation policies, please don’t hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction throughout the entire purchasing process.